Dispatcher - FULL TIME

Cumberland Water Conditioning Co. dba Culligan in Mechanicsburg, PA

  • Industry: Law Enforcement - Dispatcher
  • Type: Full Time
  • Compensation: $38,940.00 - 52,950.00 / Year*
Exciting new FULL TIME hourly position, Monday Friday. Company benefits include holiday, vacation, health, retirement. Culligan is a leading supplier of residential and commercial water treatment systems. We are currently seeking a qualified Customer Service Dispatcher/Scheduler: Must have experience in heavy phone environment, customer service, and scheduling.Duties include, but are not limited to:* Answer and prioritizes all incoming telephone calls in a pleasant and efficient manner.* Able to effectively channel emergency and non-emergency calls.* Able to make accurate decisions in regards to the dispatch of service technicians, including, but not limited to: route area, travel time, time required for service appointment, technician ability, etc.* Computer skills including data entry, Microsoft Office and the ability to rapidly learn company software.* Maintain professional communication with service technicians, management and customers.* Ability to review and understand customer account record, including billing history. No phone calls please.Required experience:* Customer Service: 1 Year
Associated topics: 911, call center, command center, communication, communication specialist, dispatcher, fire, hospital, phone, telecommunicator

* Estimated salary

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