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Lift and move up to 50 pounds
Read, write and follow basic English instructions

Basic Equipment problem solving and diagnosis per training provided
Customer problem resolution including escalation as required
Coordinate work tasks to ensure fulfillment of SOWs
Track and report account information as required
1-2 years relevant experience resolving customer and equipment printing issues

Serve as the primary customer contact for equipment support and service
Coordinate Move/Add/Change (MAC) process
Provide on-going end user training on equipment

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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