Dispatcher

Compensation

: $41,265.00 - $70,980.00 /year *

Employment Type

: Full-Time

Industry

: Firefighting



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RESPONSIBILITIES:

Kforce has a client in search of a Dispatcher in Saint Louis, MO. Responsibilities:
  • Receive and respond to a variety of emergency and non-emergency calls in such a way to facilitate the shortest possible response time
  • Provide safe policy instructions on emergency calls
  • Monitor and operate a virtual phone application
  • Ask vital questions to gain a clear understanding of the caller's situation as to resolve the issue, provide information and dispatcher emergency services
  • Utilize effective written and verbal communication skills to relay pertinent information to emergency services by way of phone and special instructions on field activities
  • Notify various operations departments of specific situations in accordance with a Central Dispatching Notification schedule
  • Develop and maintain cooperative and professional relationships with fellow employees, representatives from other departments and Supervisors
  • Use sound judgment and decision-making skills to evaluate situations, establish priorities, and obtain efficient, safe and quality resolutions
  • All other duties as assigned


Job Requirements:

REQUIREMENTS:

  • Bachelor's degree preferred
  • Previous dispatching experience preferred
  • Experience with Viryanet ServiceHub or G4 preferred
  • Experience with CC&B preferred
  • Ability to lead by example in support of the Company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skills and perspectives
  • Must be able to work under pressure to meet deadlines and must have strong communication skills
  • Strong time management skills, must be able to work independently and be a team player, must have a positive attitude, and must be flexible
  • Must be able to work 7:00am to 3:30pm shift, 11a to 7:30pm shift, and 3:30pm to 11:30pm
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


Associated topics: 911, ambulance, communication specialist, customer service, dispatch, dispatcher, police, service representative, telecommunications, telecommunicator * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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