Dispatcher - Sherman Concrete

Lehigh Hanson in Birmingham, AL

  • Industry: Construction - Mason
  • Type: Full Time
  • Compensation: $35,895.00 - 51,720.00 / Year*
position filled
Position Title
Dispatcher - Sherman Concrete - Birmingham - AL

27-Jan-2020

Department
Customer Services

Primary Location
Birmingham-AL

Job Posting
WE GIVE DOWN-TO-EARTH A WHOLE NEW MEANING

We re Lehigh Hanson. Our products build cities and towns, including stadiums that hold thousands of fans, and bridges that support millions of vehicles. We have thousands of employees across hundreds of locations in the U.S. and Canada, making us North America s leading supplier of cement, aggregates, ready mixed concrete, asphalt and related construction materials.

We might be a big company, but we appreciate and encourage our people to share their ideas and help shape our future. We want every one of our people to play an active role in growing our business. With our diverse product lines and locations across North America, there are opportunities to explore different roles and work on a variety of exciting and interesting projects.

We re a tight knit team. While we strive to be the best, we do it with an attitude that is humble, accessible and down-to-earth. We don t ask you to fit in to our culture. We invite you to add to it.

HERE S WHAT YOU LL GET TO DO

Sherman Concrete, a division of Lehigh Hanson, is seeking a Ready Mix Concrete Dispatcher based in our Birmingham, AL location.

Sherman Concrete operates 18 ready mixed concrete plants throughout Alabama. With more than 85 mixer trucks and 125 dedicated employees, Sherman has provided a quality ready mix product since 1934. As part of Lehigh Hanson, Inc., one of the largest construction materials companies in North America, Sherman has access to the most knowledgeable experts in the industry. Sherman Concrete can provide a wide range of ready mixed concrete products to meet the requirements for all commercial, industrial, paving, residential and DIY projects.

Under the direction of the Dispatch Manager, the Dispatcher will ensure timely delivery service and optimum fleet utilization based on cubic yards per driver hour. Must be able to learn and perform basic dispatching responsibilities.

This opportunity is perfect for the professional who is looking to grow their career with an industry leader.
  • Ensure timely delivery based on ticket type.
  • Monitor jobs: determine if delivery rates are correct; if jobs can be started earlier, or where there are delays on PM jobs.
  • Inform shop of trucks with mechanical problems.
  • Inform maintenance of plant problems.
  • Assist Drivers in finding job sites.
  • Get assistance to Drivers in emergencies.
  • Inform Customer Representatives of problems on jobs that need their expertise and/or assistance.
  • Wash out Drivers as early as possible.
  • Learn to take orders for current day and/or future delivery as needed.
  • Learn to make moves or changes in orders for customers.
  • Other duties as required.
  • Determine if order is in schedule for next day.
  • Verify with shop on number of trucks available for next day.
  • Inform Customer Representatives about problems with next day s business.
  • Work to improve relations with customer.
  • Other duties as required.
HERE S WHAT WE RE LOOKING FOR
  • High School Diploma or equivalent
  • Bilingual preferred
  • Sales aptitude in dealing with customers
  • Demonstrates good negotiating skills and displays empathy
  • Uses good verbal communication skills and telephone technique
  • Ability to plan, organize, execute, and trouble shoot
  • Proven record of dependability
  • Good attention to detail
  • Analytical and decision making capabilities
  • Must be a team player
  • Must be able to work in a stressful environment with multiple and conflicting demands
  • Must be a self-starter and a team player
  • Must be willing and able to learn all aspects of the Automated Dispatch System
BRING YOUR HUMBLE OVERACHIEVER ATTITUDE AND LET S ELEVATE OUR COMPANY EVEN HIGHER!

At Lehigh Hanson, we care a great deal about your health which is why there is no waiting period to participate in highly competitive medical, dental, vision, and life insurance programs. In addition, we offer a 401(k) retirement savings plan with an automatic company contribution as well as matching contributions.

IND123

Auto req ID
10088BR

Line of Business
RMC (Ready-Mix Concrete)

State/Province
Alabama

Employer Statement
Equal Opportunity Employer - Minority / Female / Veteran / Disabled

Associated topics: airport, bicyclist, chauffeur, collections, driver, logistics management, supply chain, truck driver, van, warehouse worker

* Estimated salary


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