Concierge

Compensation

: $42,810.00 - $63,020.00 /year *

Employment Type

: Full-Time

Industry

: Hospitality - Lodging/Resort/Travel



Loading some great jobs for you...





Provide world class service and hospitality to our internal and external guests by managing the guest experiences and exceeding expectations by providing a warm and genuine welcome, and consistently practicing the Hospitality Philosophy outlined above and living our values. Attend and participate at all scheduled meetings and training and foster teamwork and a harmonious work environment. Provide feedback on guest comments or and concerns to the gallery leadership team.

Make each and every guest feel welcomed and at home . Provide friendly yet discreet and unobtrusive service in the following areas: greeting, engage and discover, guest check in, design appointments and restaurant waitlist, coat and package checks and local expertise. Direct clients where to go for returns and assist with packages when helpful. Anticipate guest needs both internal and external. Answer guest questions with regards to all design services and connect them to the appropriate associate in partnership with the floor leader to further the customer experience. Answer guest questions with regards to both the Gallery and F&B operations (Restaurant and Barista Bar). Additional responsibilities include the updating of the RH NYC FAQ sheet and compiling the RH NY Daily.

Management of the Guest Check in process, leading the At Your Service experience and handling of all special guest bookings. Participation in the Meatpacking BID and communicating back to the RHNY Leadership and Gallery Team local events and happenings. Understanding RH PR protocol in replying to outside inquiries, and leading all communication with client/guest inquiries in regards to hospitality. Assisting in PR visits andleading Gallery tours as needed. Serving as the liaison with Concierge teams in buildings that generate design business on a consistent basis and others that provide services that will enhance our clients experience in the Meatpacking District.

Working knowledge of the furniture and design industry.

Being well versed in the Meatpacking District.

More detail about Meatpacking - RH Hospitality part of RH Hospitality, please visit
Associated topics: bell attendant, bellhop, clubhouse, hostess, madison, sheraton, spa, spencer, sunset, vip * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

Launch your career - Create your profile now!

Create your Profile

Loading some great jobs for you...