PT Package Dispatch Supervisor


: $31,740.00 - $46,270.00 /year *

Employment Type

: Part-Time


: Non-Executive Management

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Position Part Time Dispatch Supervisor


The role of the part time dispatch supervisor is to assist the package dispatch supervisor (PDS). This assistance is comprised of dispatch analysis work and performing daily routine tasks that support the dispatch and preload team. The position reports directly to the package dispatch supervisor and is responsible for analysis of the dispatch plan and identifying areas of opportunities. Additional responsibilities include report publication and service audits.


1. Start work routine

2. Import historical information into DPS

3. Not in System (NIS) previous day s resolution

4. Analyze previous day s dispatch using dispatch tools and reports

5. Data correction status check

6. Publication and distribution of DMS and PAS Toolbox reports

7. Publication and distribution of CRS reports

8. Missed package research and resolution

9. Update PWOR

10. Utilize EPD to perform Add/Cuts prior to the start of the preload operation


1. Start work routine

    Verify DIAD download has completed
    Print (DCS) air exception report and highlight service failures created by preload
    Distribute report

    2. Not in System (NIS) previous day s resolution

      PrintNISreport from DMS
      Resolve all packages on report
      Make necessary changes to DPS (territory and services)
      Communicate changes to PDS

      3. Analyze previous dispatch plan and execution using dispatch tools and reports

        Utilizing mapping tools, DPS and Driver Mapping
        Plot previous GD2 data; compare actual dispatch to planned dispatch.
        Identify opportunities and communicate to PDS
        Maintain a loop analysis add a line to ensure periodic analysis of all loops
        Utilize available reports from the PFT website

        4. Data Correction status check

          Check on data correction status
          All records in queue will be completed prior to sort
          Assist as needed, depending on volume fluctuations

          5. Publication and distribution of DMS and PAS Toolbox reports

            Highlight exceptions

            6. Publication of CRS reports

              Highlight exceptions

              7. Missed package research and resolution

                Using PAS Toolbox Missed Package Report and missed packages left from PM operation research and identify root cause of all service failures. Work with part time data supervisor to resolve unknown service issues in DPS and AMS.
                Service Provider
                Data Acquisition
                Scan, Print and Apply
                Data Corrections
                Ambiguous matches
                Customer EPD inaccuracy
                Communicate and distribute recap of service issues
                Update DPS has needed

                11. Complete automated controlled dispatch audit - one a month

                12. Update PWOR

                13. Utilize EPD to perform Add/Cuts prior to start of preload operation

                Core Competencies

                  Organizational Skills Able to manage time, processes, and achieve results throughout the operation.
                  Analytical Skills Able to identify potential opportunities.
                  Technology Skills Knowledge of all center systems will aide in the success of the overall analysis, planning and execution effectiveness.


                  Completion of the OMS Training & Development Program including:

                  Dispatch Planning System and UDC knowledge

                  Controlled Dispatch andLoopPrinciples


                  Preferably attending school

                  Critical Skills


                  Customer Focus





                  Planning and Organization

                  Critical System Skills

                  Key entry skills

                  MS Office, Excel

                  Package flow technologies


                  Center systems


                  Dispatch Tools

                  DPS and Driver Mapping

                  UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
                  We welcome those with experience in jobs such as Business Analyst, Buyer, and Purchasing Manager and others in the Business to apply.
                  Associated topics: baler, distribution, fold, label, packaging, packing, pharmaceutical packaging, scan, straw sealing, wrap * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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